Solution
Maintenance dispatch
Every repair request lands in one queue, goes to the right person and is followed until it is closed. Tenants know where their request stands, and costs reach the right owner.
What's included
- 01
Requests by unit
Requests from tenants, inspections or the team arrive in one queue, each tied to its unit.
- 02
Assignment to staff or contractors
Send each request to your maintenance staff or to an outside contractor, by trade and area.
- 03
Priorities and deadlines
Mark urgent repairs and set response times, so nothing important waits behind small jobs.
- 04
Photos before and after
The person doing the work records photos and notes from the phone when the job is done.
- 05
Costs charged correctly
Materials and labor are recorded and charged to the owner, the tenant or the company, as agreed.
- 06
Tenants kept informed
Tenants see the status of their request and when someone will visit.
How it works
- 01
Receive the request
The tenant or the team reports the problem with a description and photos.
- 02
Assign it
The coordinator sets the priority and assigns the right person or contractor.
- 03
Do the work
The job is done and closed from the phone, with photos and costs.
- 04
Charge and report
The cost goes to whoever pays it, and the unit's history is updated.
Who it's for
Property managers
Teams handling repairs for many buildings and owners at once.
Short-term rental operators
Operators who need fixes done between one guest and the next.
Student and co-living operators
Operators with shared spaces and many small requests every week.
What you gain
- No request lost in a chat
- Urgent repairs handled first
- Costs charged to the right person
- Fewer calls from tenants asking for updates
Starting investment
From $5,000
Projects start at $5,000–8,000 and scale based on the number of units, integrations and scope.
Final scope and investment depend on your company, integrations and requirements.
What shapes the investment
- 01Number of units and properties
- 02Integrations with your systems
- 03Users, offices and countries
- 04Scope and modules
Free audit
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