Zyvean

Legal

Cookie policy

Describes the cookies and local storage technologies used on zyvean.com, their purposes and retention periods, and the means available to users to grant or withdraw consent. This is a translation; the Spanish version governs.

Last updated

1. Definition

Cookies are data files downloaded to the user's terminal equipment when accessing a website, which allow information about their browsing to be stored and retrieved. This policy extends to equivalent local storage technologies, such as the browser's session storage (sessionStorage).

2. Classification

The cookies used on the Site are classified as follows:

  • By managing entity: first-party cookies, managed by Zyvean, and third-party cookies, managed by Google LLC.
  • By purpose: technical or strictly necessary cookies, and analytics or measurement cookies.
  • By duration: session cookies, deleted when the browser is closed, and persistent cookies, which remain for the stated period.

3. Technical or strictly necessary cookies

These are essential to provide the service requested by the user and therefore do not require consent:

  • NEXT_LOCALE (first-party, persistent): keeps the selected language. Period: twelve (12) months.
  • zyvean-consent (first-party, persistent): records the user's choice regarding analytics cookies. Period: six (6) months.
  • Booking form session storage (first-party, session): keeps answers if the page is reloaded. Deleted when the form is completed or the tab is closed.
  • Logistics assessment local storage (first-party): processes answers solely in the browser, without transmitting them to Zyvean.

4. Analytics or measurement cookies

These allow the number of users to be quantified and aggregate statistical analysis of Site usage to be performed, through Google Analytics 4, a service of Google LLC. They are set only with the user's prior, express and informed consent, given through the cookie notice shown on their first visit. Until such consent is given, the Site does not load Google Analytics or send it any data. The information obtained is not used to identify users or for advertising or profiling purposes.

  • _ga (third-party, persistent): distinguishes unique users. Period: twenty-four (24) months.
  • _ga_<id> (third-party, persistent): keeps the session state. Period: twenty-four (24) months.

5. Managing and withdrawing consent

Users may accept or reject analytics cookies in the cookie notice with equal ease, and change or withdraw their choice at any time through the “Cookie settings” link at the foot of every page. Withdrawal deletes any analytics cookies already set.

Users may also block or delete cookies through their browser settings, or install the Google Analytics opt-out browser add-on (tools.google.com/dlpage/gaoptout). Blocking technical cookies may affect certain features of the Site.

6. Personal data processing

Information obtained through cookies that qualifies as personal data will be processed in accordance with Zyvean's privacy policy and Statutory Law 1581 of 2012.

7. Updates

Zyvean will update this policy whenever the cookies used or their purposes change, stating the date of update. Questions about this policy may be sent to hello@zyvean.com.